Lettings process


If you decide to let your property, you need to ensure you will receive sound professional advice, our letting staff members are carefully trained to put your needs first. Your point of contact will give you advice on every aspect of letting your property. For example, what you will have to pay for, what will be the likely order of events and what type of tenancy agreement you should use. We deal with the interviewing of prospective tenants, all issues involving current laws regarding letting property, and we will give you practical and understandable advice at all times. Our service is designed to help you let your home without stress and worry.

Property management:

Our Property Management department use modern business skills and technology to efficiently manage all aspects of the tenancys and we have an effective quality control system that checks our standards. Household offer three levels of service to clients, let only, part-managed (let and rent) or fully managed. Fully Managed service includes everything from collecting the rent, to handling all legal and tenancy disputes and dealing with your tenants deposit.

Compliance with safety regulations:

Every landlord when letting, needs to comply with the relevant legislations, regulations and guidelines. In particular with regard to gas and electrical appliances and any soft furnishings remaining at the property. For example it is the law to have an gas appliance inspected every year to ensure it meet the minimum standards of safety. Household Letting Agents can advise you on these requirements and arrange the necessary inspections.

On the market:

Once our marketing mechanisms swings into action, your property is added to our core register accessed by all our staff, advertisments are placed, particulars are produced and distributed to waiting tenants and the property is automatically placed on the internet with several portals for maximum exposure.

Find suitable tennants:

With a unrivalled range of marketing, Household Letting Agents have thousands of prospective tenants registered at all of our three branches. We concentrate our efforts on providing the right tenant for our landlords not just any tenant. Once we have found the correct tenant for you, references will be carried out on your behalf. Once they have been accepted by a referencing agency we will contact you to proceed to the next stage.

Tenancy agreement:

Once satisfactory references have been obtained, we will proceed to produce the tenancy agreement, normally an Assured Shorthold tenancy, for a minimum of 6 months or a maximum of 12 months at any one time. This will be signed by the tenants and either by Household Letting Agents acting as agents on behalf of the landlord or the landlord themselves.


An inventory and schedule of condition is produced by an independent Inventory Clerk prior to the commencement of the tenancy. This will be signed by the tenants and Household Letting Agents and a copy will be supplied to the tenant upon occupation.

Rent and deposit:

Household Letting Agents collect the first months rent in advance on the landlord’s behalf and this is paid into the landlords nominated account within 10 days of receipt. A deposit of one and a half months rent is held by the agent as stakeholder against unfair wear and tear and has to be registered in one of the three government regulated tenancy deposit schemes.


If Household Letting Agents are managing the property, all utilities will be transferred into the name of the tenant and at this stage the keys will be handed over to the tenant.

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Household Estate Agents Ltd was formed in 1992 and by pioneering certain customer care practices and embracing modern technology, has developed into a highly efficient forward thinking organization.


We want to have the best possible relationship with you to give you the best service we can.


We promise we will keep thinking of new ideas to help promote and market your property.


We will get your property onto all the major portals, including Rightmove and OnTheMarket.

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